In Greater Manchester, we work exclusively with Unsupported Temporary Accommodation residents living in B&Bs, hostels and houses of multiple occupation (houses rented by at least 3 people who are not from the same household).
We offer 1-1 appointments at our centre in Openshaw, where people can access housing and benefits advice, support with troubleshooting tenancy issues, and referrals to specialist services depending on their needs. Residents can also access our support on their door steps during our weekly outreach sessions outside UTA properties across Greater Manchester.
"I worry, speak to staff and it’s a massive weight lifted and helps me straight away"
People in need of ongoing support are assigned two main key workers who’ll work with them to identify the areas that need addressing and come up with an action plan.
This could involve:
Once a new home has been secured, we help them move in and find furniture and essential appliances, continuing to support them as they settle in.
Everything we do is centred around giving residents of Unsupported Temporary Accommodation the best possible chance of moving away from homelessness. We adopt a Trauma-Informed Care (TIC) approach to ensure that our services recognise the impact of trauma on the people we work with, and to prevent them from feeling re-traumatised while accessing our support.
Our work falls into four main areas to facilitate their transition into a stable home:
