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Mobile Justlife

Taking our support to the doorsteps of people living in temporary accommodation


Taking our support to the doorsteps of people living in temporary accommodation

Outreach and drop in support for people living in Temporary Accommodation in Manchester

Mobile Justlife involves bringing our services to people experiencing homelessness, rather than asking them to come to us. This project came about following our research into Unsupported Temporary Accommodation, which brought to light even more UTAs in Greater Manchester housing hundreds of residents in need of support.

Taking our services out to the properties people are living in has enabled more residents to access the support we provide, including:

  • Finding longer-term suitable accommodation
  • Preventing evictions from their current tenancy
  • Facilitating access to financial and benefits support
  • Encouraging engagement with local community activities
  • Empowering residents to speak out about their experiences
  • Engaging with specialist services to help address their wider needs e.g. mental health and substance misuse

We also collaborate with temporary accommodation landlords, who play a key part in providing the best possible support to residents. Justlife coordinates a quarterly landlord forum where landlords and leaders from the local council can share insights and develop collective solutions to challenges that arise.

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The support provided by Justlife kept me sane because I'm able to keep my head above water.

Justlife client

They are a lifesaver, simple as. I was in trouble. Rents built up, they helped me with my benefits. When it comes to mental health, the suicidal thoughts went away…There are other subtle things. You tend to drink less because you have this routine in your life.

Justlife client

Our impact


Mental Health

76 clients / professionals identified an improvement in physical or mental health, and 25 identified an improvement in their substance misuse.


Health appointments

physical / mental health appointments were arranged or attended by a health engagement worker.


Hospital visits

In Brighton, we've provided health engagement work to over 700 people, resulting in a 33% reduction in unplanned hospital admissions and a 47% reduction in hospital readmission rates.



63 of our Brighton clients reported an improvement in their motivation to take responsibility for themselves going forward.

Our impact


residents supported in 2021

130 people living in Unsupported Temporary Accommodation received health, housing or wellbeing support, including 43 new residents as a result of the mobile approach


housing actions taken last year

1240 housing actions taken by a Specialist Support Worker, such as bidding on social housing properties, sourcing furniture or troubleshooting accommodation issues