Mobile Justlife involves bringing our services to people experiencing homelessness, rather than asking them to come to us. This project came about following our research into Unsupported Temporary Accommodation, which brought to light even more UTAs in Greater Manchester housing hundreds of residents in need of support.
Taking our services out to the properties people are living in has enabled more residents to access the support we provide, including:
We also collaborate with temporary accommodation landlords, who play a key part in providing the best possible support to residents. We work alongside them, supporting them in engaging with residents, and overcoming any issues that arise.
Justlife also coordinates a quarterly landlord forum where landlords and leaders from the local council can share insights and develop collective solutions to the problems found in Unsupported Temporary Accommodation.
76 clients / professionals identified an improvement in physical or mental health, and 25 identified an improvement in their substance misuse.
physical / mental health appointments were arranged or attended by a health engagement worker.
In Brighton, we've provided health engagement work to over 700 people, resulting in a 33% reduction in unplanned hospital admissions and a 47% reduction in hospital readmission rates.
63 of our Brighton clients reported an improvement in their motivation to take responsibility for themselves going forward.
130 people living in Unsupported Temporary Accommodation received health, housing or wellbeing support, including 43 new residents as a result of the mobile approach
1240 housing actions taken by a Specialist Support Worker, such as bidding on social housing properties, sourcing furniture or troubleshooting accommodation issues
The support provided by Justlife kept me sane because I'm able to keep my head above water.Justlife client
They are a lifesaver, simple as. I was in trouble. Rents built up, they helped me with my benefits. When it comes to mental health, the suicidal thoughts went away…There are other subtle things. You tend to drink less because you have this routine in your life.Justlife client
Our mobile Justlife model is a way of engaging people who can find it hard to access support. Visiting a new centre can be quite daunting when people don’t know what to expect. Some may not feel well, or able enough to walk to the drop-in locations.
Supporting people in the environment that they’re used to can make accessing support easier for them, and helps to build trust in our services that increases the likelihood of them engaging in the longer-term support we offer. These interactions, in the place they live in, could be the first step on their journey to addressing more complex needs.