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Frontline Network

Bringing people who work in the homelessness sector together


Bringing people who work in the homelessness sector together

I find these events invaluable for keeping up to date with services and priorities in the city – Thanks for hosting and keep up the good work!!”

- Frontline worker

Providing a space for Brighton's homelessness workers to connect

Our Frontline Network gives workers in the homelessness sector a space to work through the key issues affecting them and the people they support, and a way to connect with the wider community of organisations tackling homelessness. We coordinate regular meetups where people can engage in workshops, discussions, resource sharing and networking.

The Brighton & Hove frontline network is part of a national network organised by St.Martin in the Fields.

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The Brighton and Hove Frontline Network has been facilitated by Justlife since 2016

Recent activities from the Network have ranged from virtual coffee break catch ups, to meetings between frontline staff and the local Rough Sleeping and Single Homelessness Commissioning Team to discuss strategic priorities for the City.

In April 2022, the Network organised a week of in-person activities and discussions including sessions on supporting dog owners and people on the autism spectrum, as well as some more light-hearted activities such as art workshops.

In June 2022, the Network partnered with Arch Healthcare, a specialist homeless surgery, in hosting a Homeless Health Conference with almost 150 attendees.

In 2022-23 the Network will continue to create points of connection for workers across the city of Brighton & Hove through its Monthly E-Newsletter and hosting in-person events where workers can learn, share ideas and discuss a range of topics.

In addition to topic areas identified from workers, the Network is focusing on the following themes:

  • PIE (Psychologically Informed Environments)
  • Temporary Accommodation – working in collaboration with Justlife’s Policy and Research Team, the Network will be looking to ascertain training, skills gaps, and opportunities to share best practice for frontline workers supporting people in TA

Contact if you would like to find out more or get involved.

The impact of our frontline network


Mental Health

76 clients / professionals identified an improvement in physical or mental health, and 25 identified an improvement in their substance misuse.


Health appointments

physical / mental health appointments were arranged or attended by a health engagement worker.


Hospital visits

In Brighton, we've provided health engagement work to over 700 people, resulting in a 33% reduction in unplanned hospital admissions and a 47% reduction in hospital readmission rates.



63 of our Brighton clients reported an improvement in their motivation to take responsibility for themselves going forward.

The impact of our frontline network


Better sector partnerships between workers to drive improved, and more joined up support for people experiencing homelessness in the city


Upskilling the sector with skills and knowledge to enable a flexible approach to delivering services to those with multiple and complex needs


Exploring frontline worker led approaches to homelessness


Enabling frontline workers to have a voice and input into strategic decisions being made by the local authority


Supporting the wellbeing of frontline workers while they face the challenges of today’s support and accommodation environment

I have found largely that what is working well is human relationships. We are working within systems that are not clear, difficult to use and it is the power of human relationships that enables us to work collaboratively with our clients

- Frontline worker

See also

Brighton & Hove Common Ambition

Giving people with lived experience of homelessness a voice to improve homeless health services

Health Engagement Work

Supporting people experiencing homelessness to take care of their mental and physical health

Social Connection

A befriending project for people moving away from homelessness