During the pandemic, we started delivering food, supplies and wellbeing activities to a new Unsupported Temporary Accommodation based in North Manchester. Sammy, a resident, is in his 60s with mobility issues and a history of homelessness. Over time, with regular visits to the property, Sammy started to open up and shared how difficult he found the conditions in the property, including leaks, broken windows and vermin. The Justlife team reported these to the landlord and the local council housing compliance team. Once Sammy saw issues being fixed, it started to build trust, and Sammy had the confidence to reach out to Justlife for more support.
Nervous of being in busy places the Justlife minibus was an ideal base for in-depth, private conversations with our Specialist Support Workers. Having the opportunity to learn about other housing possibilities has led Sammy to decide to apply to get on the social housing register and bid for sheltered accommodation. Sammy now has options open to him that he did not know existed.
78% said having Justlife worker improved their emotional wellbeing